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Cloud Backup & Disaster Recovery
Backup as a Service (BaaS) protects the data, and typically allows for recovery of a file or server back to the customer’s on-prem environment. Disaster Recovery as a Service (DRaaS) protects the business, and allows for recovery of the entire IT environment (servers, storage, networking, apps, data) in the cloud.
Colocation provides a secure data center environment for your IT infrastructure. The provider takes care of power, cooling, rack space, and bandwidth.
Connectivity encompasses WAN (SD-WAN, MPLS, VPN), Internet (fiber, broadband), point-to-point, voice, and more. It includes services from both traditional telecom and regional fiber providers.
SD-WAN is an evolutionary approach to the WAN that offers simplified management, quick turn-up, better application performance, improved resiliency, and cost savings when compared to traditional approaches. It can replace or work with MPLS, and is delivered directly, via carriers, or via managed service providers.
Security covers a broad range of services, from managed firewalls and IDPS to DDoS mitigation and SIEM. Leading solutions analyze behavior to detect ever-changing threats, communicate with multiple systems to provide a comprehensive view into the environment, and include: 24/7/365 Security Operations Center (SOC) support for event notification and remediation.
Unified Communications as a Service (UCaaS) is a managed PBX environment in the cloud that provides phone services to end users. It replaces on-prem PBXs as well as SIP, PRIs, and POTS lines.
Contact Center as a Service is a SaaS solution that replaces traditional brick-and-mortar call centers, allowing agents to work from any location. Additional benefits include built-in redundancy, flexibility, and scalability.